Accounts are referred to as NetIDs or “Network IDs.” They allow users to access particular resources on campus. Users will normally be issued two NetIDs: one for the Health Sciences Center resources (HSC NetID) and a second to access UNM main-campus resources (UNM NetID). HSC account management staff will help you create both.
▼ HSC NetId's for Affiliates
Please complete these HR forms and fax the forms to the HR Service Center at 277-2321.
After the HR Service Center has created the Banner IDs and HSC Affiliation, our automated accounts creation process will create the HSC NetId and send out notifications the day after the affiliation is created at UNM HR.
▼ Creation of HSC NetID's
HSC NetID's are created automatically after Employees, Students, and Affiliates are entered into the UNM Banner system. When an identity is created in Banner, an automated process runs overnight which creates the HSC NetId. Immediate supervisors will be notified by e-mail about the account creation. If you need to determine if an HSC NetID has been created please search for the person in the eGuide directory (on campus access only). If you do not find the account then please contact the HSLIC Service Point at (505) 272-1694.
▼ HSCLink Email Accounts
New email accounts in HSCLink are created on Monday, Wednesday, or Friday following the date when the user's HSC NetID is created. To see if an HSC account has an email account, please search for the person in the eGuide directory (on campus access only) and look in the email address field.
▼ Change your HSC NetID Password or Forgotten Passwords
Password Reset Code via Text Message (Must be Registered)
If you have registered you cellular carrier and number with us or through Help.HSC you may request a text message for a code and to reset your password here by selecting Reset my Password. If you have not registered your information with us and would like to have it registered, please contact the Service Point at 272-1694. Your cellular information will remain private and will not be used to contact you or be shared with anyone.
Password Changes for Known Passwords or Challenge Questions
If you know your current password and need to have it changed or if you have setup challenge and response questions to reset your password you can use one of the following methods to change your password.
On the HSC Campus (Change Known Password or Challenge and Response)
To change your password or access your challenge questions from any system on the HSC wired or "HSC_Secure" wireless network. Click here.
Off of the HSC Campus (Must Know Current Password)
If you are off campus or accessing the "HSC_Guest" wireless network, please connect to the Citrix Receiver at https://receiver.health.unm.edu and logon using your HSC credentials. In the Applications section open an internet explorer session like the SharePoint Help Central or the UNMMG Intranet to load the browser. Then you can use that browser to go to the password reset site at https://hscpass.health.unm.edu.
If you have forgotten your password, please contact the Service Point at 505-272-1694 for assistance.
▼ Name Change
Individuals must submit a name change request to the correct office (Records & Registration for students; Human Resources for staff; Faculty Contracts for faculty). Then you can create a Help.HSC request to have your name changed.
If you are not certain that your HSC password works, please use theAccount Validation Utility. This utility will work only from within the HSC network. Enter your HSC NetID and password. When you submit, it will return the status of your password.